Cuffley Village Surgery is open and switchboard attended from 8.00am - 6.30pm, Monday, Tuesday and Thursday and 8.00am - 2.00pm on Wednesday and Friday. At other times a recorded message will tell you how to contact a doctor (please have a pen and paper ready).
Please Note: Cuffley is now closed on Wednesday and Friday Afternoon from 2.00pm. All services normally provided at these times will be available at Valley View on these days and Cuffley patients can phone Valley View on Wed and Fri afternoons.
Valley View Surgery open and switchboard attended from 8.00am- 1.00pm and 2.00pm - 6.30pm, Monday to Friday.
Consultations with the doctors and nurses are by appointment only. If more than one member of your family needs to be seen, please make a separate appointment for each person.
We appreciate your right to confidentiality. However if you give the receptionist a brief outline of your problem she will be able to offer you an appropriate appointment or arrange for telephone advice.
If you feel your problem cannot wait, we will endeavour to deal with it the same day.
This may take the form of one of the doctors or nurses ‘triaging’ your complaint by discussing it over the phone. They may then give you advice, leave a prescription for collection or arrange an emergency appointment for you.
We are dependent on your common sense and cooperation with requesting emergency appointments. Please help us to keep the system working by not abusing the emergency services we offer.
Do let us know if you are unable to attend your appointment, even at short notice, so that it can be offered to another patient.
Did you know you can access a GP 24 hours a day 7 days a week?
Between the hours of 8:00am - 6:30pm you can contact Cuffley Village Surgery on 01707 875201 and Valley View Health Centre on 01707 875223.
Between the hours of 6:30pm - 8:00am you can dial 111 which is free from both landlines and mobiles.
Information regarding you and your medical condition will be taken and then a doctor or nurse will talk to you and assess your health needs over the phone.
You will then either:
If you are not sure whether you should attend A&E, you can always telpehone the numbers above during the hours above and ask for advice.
A&E and 999 are emergency services that should only be used when people are badly injured or show symptoms of critical illness.
You should dial 999 if someone has: