Appointments

Making an appointment

Cuffley Village Surgery is open and switchboard attended from 8.00am-6.30pm, Monday to Friday.  At other times a recorded message will tell you how to contact a doctor (please have a pen and paper ready).

Valley View Surgery open and switchboard attended from 8.00am- 1.00pm and 2.00pm - 6.30pm, Monday to Friday.

Consultations with the doctors and nurses are by appointment only.   If more than one member of your family needs to be seen, please make a separate appointment for each person.

We appreciate your right to confidentiality.  However if you give the receptionist a brief outline of your problem she will be able to offer you an appropriate appointment or arrange for telephone advice.

Emergency Appointments

If you feel your problem cannot wait, we will endeavour to deal with it the same day.

This may take the form of one of the doctors or nurses ‘triaging’ your complaint by discussing it over the phone. They may then give you advice, leave a prescription for collection or arrange an emergency appointment for you.

We are dependent on your common sense and cooperation with requesting emergency appointments. Please help us to keep the system working by not abusing the emergency services we offer.

Cancelling an Appointment

Do let us know if you are unable to attend your appointment, even at short notice, so that it can be offered to another patient.

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